These Terms and Conditions ("Terms") govern your use of the Valelectric website, services, and communications, including SMS and email messaging programs. By accessing our website, requesting information, scheduling electrical service, or opting into our communications, you agree to these Terms and our Privacy Policy.
1. Program Description
Valelectric may send SMS and email communications to individuals who voluntarily opt in. These communications may include:
- Service appointment confirmations
- Appointment reminders
- Project estimate follow-ups
- Electrical service and project updates
- Customer service communications
- Company announcements
- Promotional offers and marketing communications
Message frequency may vary based on your interactions with Valelectric.
You must be at least 18 years of age to participate in our messaging programs.
2. Consent to Receive Messages
By providing your mobile phone number and opting into our communications, you authorize Valelectric to send text messages to the number you provided.
Providing consent to receive SMS messages is voluntary and is not a condition of purchasing our services.
You represent that you are the authorized user of the mobile number provided.
3. Opt-Out
You may opt out of receiving SMS messages at any time by replying: STOP
After we receive your STOP request, you will receive a confirmation message indicating that you have been unsubscribed.
Once unsubscribed, you will no longer receive SMS communications unless you choose to opt in again.
4. Opt Back In
If you wish to resume receiving text messages after opting out, you may opt in again using the same method by which you originally enrolled or by contacting Valelectric directly to request reactivation of SMS communications.
5. Help and Customer Support
If you need assistance with our messaging program, reply: HELP
You may also contact us directly:
We are happy to assist you with questions regarding appointments, estimates, electrical service updates, or our messaging services.
6. Message Frequency and Rates
The number of messages you receive will vary depending on your interactions with Valelectric.
Messages may include service appointment confirmations, appointment reminders, project estimate follow-ups, electrical service updates, customer support communications, promotional announcements, and business updates.
Standard message and data rates may apply according to your wireless carrier's mobile plan. For information regarding messaging charges, please contact your wireless service provider.
7. Carrier Disclaimer
Wireless carriers are not responsible for delayed, failed, or undelivered messages. Message delivery depends on your wireless provider, network availability, and other factors outside the control of Valelectric.
8. Privacy
Your use of our messaging services is also governed by our Privacy Policy.
You may view our Privacy Policy here.
9. Website Use
The content on this website is provided for general informational purposes only. While we strive to keep all information accurate and up to date, Valelectric makes no guarantees regarding the completeness, accuracy, or availability of any information on this website. Unauthorized use of this website, including attempts to interfere with its operation or misuse its content, is prohibited.
10. Estimates and Project Information
Any information provided through our website, service requests, estimates, or communications is intended for informational purposes only and does not constitute a binding proposal unless confirmed in a written estimate or executed agreement. Project schedules, pricing, and timelines may vary depending on project scope, site conditions, permitting requirements, material availability, and other factors.
11. Changes to These Terms
Valelectric reserves the right to update or modify these Terms and Conditions at any time. Any revisions will be posted on this page with an updated Last Updated date. Your continued use of our website, services, or communications after changes are posted constitutes your acceptance of the revised Terms.
12. Contact Information
If you have any questions regarding these Terms and Conditions, please contact: